Global Certificate in High-Tech Hotel Technology
-- ViewingNowThe Global Certificate in High-Tech Hotel Technology is a comprehensive course designed to equip learners with essential skills for success in the rapidly evolving hospitality industry. This course emphasizes the importance of technology in hotels, covering topics such as hotel management systems, revenue management, data analytics, and guest engagement technologies.
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โข Hotel Technology Fundamentals: An introduction to the world of hotel technology, including an overview of the different systems used in the hospitality industry. โข Property Management Systems (PMS): A deep dive into the most important system in a hotel, the PMS, including its features, benefits, and best practices for implementation and use. โข Central Reservation Systems (CRS): Understanding the role of CRS in hotel distribution and how it integrates with other systems to optimize revenue and guest experience. โข Point of Sale (POS) Systems: An examination of the importance of POS systems in hotels, including the latest trends and technologies. โข Internet of Things (IoT) in Hotels: An exploration of IoT devices and their impact on hotel operations and guest experience. โข Cybersecurity in Hotels: An overview of the unique cybersecurity challenges faced by hotels and best practices for protecting guest and hotel data. โข Cloud Computing in Hotels: The benefits and challenges of moving hotel systems to the cloud, including cost savings, scalability, and security considerations. โข Artificial Intelligence (AI) and Machine Learning (ML) in Hotels: An examination of the latest AI and ML technologies being used in hotels to improve operations and guest experience.
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