Global Certificate in Chatbot Chatbot Development: Development Process
-- ViewingNowThe Global Certificate in Chatbot Development: Development Process course is crucial in today's digital age, where businesses increasingly rely on automated solutions for customer engagement. This course addresses industry demand for skilled professionals who can design, develop, and deploy intelligent chatbots.
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โข Introduction to Chatbots: Understanding the basics of chatbots, their types, and applications.
โข Designing Chatbot Conversations: Learning how to design effective and engaging chatbot conversations, including writing conversational scripts and defining user intents.
โข Natural Language Processing (NLP): Exploring NLP techniques used in chatbots, such as intent recognition, entity extraction, and sentiment analysis.
โข Chatbot Platforms and Tools: Getting familiar with various chatbot development platforms and tools, including Google's Dialogflow, Microsoft Bot Framework, and IBM Watson.
โข Building Chatbots with APIs: Understanding how to integrate third-party APIs to enhance the functionality of chatbots.
โข Chatbot Testing and Quality Assurance: Learning how to test and ensure the quality of chatbots, including unit testing, integration testing, and user acceptance testing.
โข Chatbot Deployment and Maintenance: Exploring the different deployment options for chatbots, such as on-premises, cloud, or hybrid, and learning how to maintain and update chatbots post-deployment.
โข Chatbot Analytics and Optimization: Understanding how to measure the performance of chatbots, analyze user behavior, and optimize chatbot interactions to improve user engagement and satisfaction.
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