Masterclass Certificate in Chatbot Conversational Design: Design Principles
-- ViewingNowThe Masterclass Certificate in Chatbot Conversational Design: Design Principles is a comprehensive course that focuses on teaching the essential skills required to create effective and engaging chatbots. This program highlights the importance of conversational design in today's digital age, where chatbots have become an integral part of businesses' customer engagement strategies.
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โข Unit 1: Introduction to Chatbot Conversational Design
โข Unit 2: Design Principles for Chatbot Conversations
โข Unit 3: User Experience (UX) Design Fundamentals
โข Unit 4: Writing Effective Chatbot Scripts
โข Unit 5: Persona Development for Chatbots
โข Unit 6: Multimodal Design for Chatbots
โข Unit 7: Ethical Considerations in Chatbot Design
โข Unit 8: Analytics and Optimization for Chatbot Conversations
โข Unit 9: Case Studies in Successful Chatbot Design
โข Unit 10: Trends and Future Directions in Chatbot Conversational Design
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