Executive Development Programme in Hotel Tech Mastery: Mastery
-- ViewingNowThe Executive Development Programme in Hotel Tech Mastery is a Mastery certificate course designed to empower professionals with essential skills for career advancement in the ever-evolving hotel technology landscape. This program emphasizes the importance of staying updated with cutting-edge technologies and industry trends, addressing the growing demand for tech-savvy hotel experts who can drive innovation and improve operational efficiency.
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โข Hotel Technology Fundamentals: Exploring the hotel tech landscape, understanding the role of technology in hospitality, and the impact of digital transformation.
โข Property Management Systems (PMS): Diving deep into the core of hotel operations technology, including implementation, customization, and optimization.
โข Central Reservation Systems (CRS): Learning the ins and outs of CRS, its integration with PMS, and its role in enhancing distribution strategies.
โข Revenue Management Systems (RMS): Uncovering the power of data-driven decision making in pricing and inventory management for improved revenue performance.
โข Customer Relationship Management (CRM): Mastering guest data management, personalization, and marketing automation for exceptional guest experiences.
โข Emerging Technologies: Getting familiar with AI, machine learning, IoT, and robotics, and their potential applications in hotel operations and guest services.
โข Cybersecurity and Data Privacy: Protecting hotel data and systems, ensuring compliance with data protection regulations, and handling security incidents.
โข Change Management and Adoption: Driving successful technology implementations and facilitating user adoption for a smooth transition to new systems.
โข Vendor Management and Contract Negotiations: Managing vendor relationships, evaluating technology partners, and negotiating favorable contracts.
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