Masterclass Certificate in Total Quality Management: Quality Excellence
-- ViewingNowThe Masterclass Certificate in Total Quality Management: Quality Excellence is a comprehensive course designed to provide learners with essential skills in quality management. This certificate program emphasizes the importance of continuous improvement, customer satisfaction, and defect prevention in achieving organizational success.
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โข Total Quality Management (TQM) Fundamentals
โข Quality Control vs. Quality Assurance
โข Six Sigma Principles and Methodologies
โข Statistical Process Control (SPC) and Data Analysis
โข Continuous Improvement Strategies and Tools (Kaizen, 5S, etc.)
โข Customer Satisfaction and Voice of the Customer (VoC)
โข Change Management and Employee Engagement
โข TQM in Service Industries and Supply Chain Management
โข ISO Standards and Quality Certifications
โข Capstone Project: Implementing TQM in an Organization
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