Global Certificate in PR Crisis Communication Strategies: Preparedness Tactics
-- ViewingNowThe Global Certificate in PR Crisis Communication Strategies: Preparedness Tactics is a comprehensive course that teaches learners how to manage and navigate through communication crises effectively. In today's fast-paced and interconnected world, PR crises can spread rapidly and cause significant damage to a company's reputation and bottom line.
7 636+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
À propos de ce cours
100% en ligne
Apprenez de n'importe où
Certificat partageable
Ajoutez à votre profil LinkedIn
2 mois pour terminer
à 2-3 heures par semaine
Commencez à tout moment
Aucune période d'attente
Détails du cours
• PR Crisis Communication Planning: Developing a crisis communication plan is essential to effectively manage any potential crisis situation. This unit will cover the key elements of a crisis communication plan, including identifying potential crises, establishing communication protocols, and training spokespersons. • Media Relations: In a crisis situation, media relations can make or break a company's reputation. This unit will cover strategies for building positive relationships with the media, including press releases, press conferences, and one-on-one interviews. • Social Media Management: In today's digital age, social media can quickly escalate a crisis situation. This unit will cover best practices for managing social media during a crisis, including monitoring social media channels, responding to negative comments, and creating a social media policy. • Employee Communication: Employees are often the first to know about a crisis situation, making internal communication crucial. This unit will cover strategies for communicating with employees during a crisis, including town hall meetings, email updates, and intranet posts. • Stakeholder Engagement: Stakeholders, including investors, customers, and suppliers, can be impacted by a crisis situation. This unit will cover strategies for engaging with stakeholders during a crisis, including proactive communication, transparency, and empathy. • Risk Assessment and Mitigation: Identifying and mitigating risks is key to preventing a crisis situation. This unit will cover techniques for assessing and mitigating risks, including SWOT analysis, PESTEL analysis, and scenario planning. • Crisis Simulation: Practicing crisis communication strategies through simulations can help prepare for real-life situations. This unit will cover best practices for crisis simulations, including developing scenarios, selecting participants, and debriefing. • Reputation Management: Managing a company's reputation during and after a crisis is essential. This unit will cover strategies for reputation management, including monitoring brand mentions, responding to negative reviews, and building positive relationships with influencers. • Ethical Considerations: Ethical considerations are essential in crisis communication. This unit will cover ethical considerations in crisis communication, including transparency, honesty, and accountability.
Parcours professionnel
Exigences d'admission
- Compréhension de base de la matière
- Maîtrise de la langue anglaise
- Accès à l'ordinateur et à Internet
- Compétences informatiques de base
- Dévouement pour terminer le cours
Aucune qualification formelle préalable requise. Cours conçu pour l'accessibilité.
Statut du cours
Ce cours fournit des connaissances et des compétences pratiques pour le développement professionnel. Il est :
- Non accrédité par un organisme reconnu
- Non réglementé par une institution autorisée
- Complémentaire aux qualifications formelles
Vous recevrez un certificat de réussite en terminant avec succès le cours.
Pourquoi les gens nous choisissent pour leur carrière
Chargement des avis...
Questions fréquemment posées
Frais de cours
- 3-4 heures par semaine
- Livraison anticipée du certificat
- Inscription ouverte - commencez quand vous voulez
- 2-3 heures par semaine
- Livraison régulière du certificat
- Inscription ouverte - commencez quand vous voulez
- Accès complet au cours
- Certificat numérique
- Supports de cours
Obtenir des informations sur le cours
Payer en tant qu'entreprise
Demandez une facture pour que votre entreprise paie ce cours.
Payer par FactureObtenir un certificat de carrière