Professional Certificate in Influence in Conflict Management: Resolution Techniques

-- viewing now

The Professional Certificate in Influence and Conflict Management: Resolution Techniques is a comprehensive course designed to equip learners with essential skills for resolving conflicts and enhancing their influencing capabilities. This program is crucial for professionals working in diverse industries, as it helps them manage interpersonal dynamics, negotiate effectively, and build strong relationships.

4.5
Based on 5,721 reviews

2,268+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

In today's fast-paced and increasingly complex work environment, the ability to manage conflicts and exert influence is highly sought after. This course provides learners with practical tools and techniques to handle conflicts constructively, improve communication, and persuade others to achieve desired outcomes. By completing this course, learners will be able to demonstrate their ability to manage conflicts effectively, communicate with impact, and exert influence in a positive and constructive manner. This will not only enhance their career prospects but also enable them to make a meaningful contribution to their organizations.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details


• Understanding Conflict: Types and Causes
• The Role of Influence in Conflict Management
• Effective Communication Skills for Conflict Resolution
• Conflict Resolution Techniques: Collaborative Approach
• Conflict Resolution Techniques: Competing, Accommodating, Avoiding, and Compromising
• Negotiation and Mediation in Conflict Resolution
• Building Trust and Credibility in Conflict Situations
• Emotional Intelligence and Conflict Management
• Conflict Resolution in the Workplace: Policies and Procedures
• Conflict Resolution Strategies: Prevention, Intervention, and Post-Conflict Follow-Up

Career Path

The **Professional Certificate in Influence in Conflict Management** is a valuable credential for individuals seeking to strengthen their skills in resolving conflicts and disputes. With the increasing demand for alternative dispute resolution methods, professionals in this field can expect a positive job market, competitive salary ranges, and high skill demand. In this section, we present a 3D pie chart showcasing the distribution of common roles in the conflict management sector, such as mediators, negotiators, arbitrators, and conflict coaches. This chart offers a visual representation of the industry landscape, allowing you to identify the most relevant roles and their significance. As a **mediator**, you will facilitate communication and negotiations between parties in a dispute, helping them reach a mutually agreeable resolution. Mediators focus on empowering parties to control their own solutions and maintain relationships. As a **negotiator**, you will work with parties to find a resolution that meets their interests and needs. Negotiators often employ active listening, creative problem solving, and persuasive communication strategies to reach a satisfactory agreement. As an **arbitrator**, you will act as a neutral third party who reviews arguments and evidence from both sides of a dispute before making a binding decision. Arbitrators may work in a variety of industries, including business, labor, and sports. As a **conflict coach**, you will help individuals and organizations develop the skills needed to manage conflicts effectively. Conflict coaches often work one-on-one with clients, offering guidance, support, and strategies for addressing challenging situations. By understanding the distribution of roles within the conflict management sector, you can make informed decisions about your career path, targeting your professional development efforts and positioning yourself for success in this growing field.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN INFLUENCE IN CONFLICT MANAGEMENT: RESOLUTION TECHNIQUES
is awarded to
Learner Name
who has completed a programme at
UK School of Management (UKSM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment