Professional Certificate in Influence in Conflict Resolution: Mediation Techniques
-- viewing nowThe Professional Certificate in Influence and Conflict Resolution: Mediation Techniques is a comprehensive course designed to equip learners with essential skills for effective conflict resolution. This program underscores the importance of mediation in today's diverse and dynamic workplaces, where conflicts can impede productivity and hinder collaboration.
3,079+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Understanding Conflict Resolution: An Introduction
• The Power of Influence in Mediation
• Types of Conflicts and Appropriate Mediation Techniques
• Communication Skills for Effective Mediation
• Active Listening and Empathetic Response
• Persuasion and Negotiation Techniques
• Ethical Considerations in Mediation
• Conflict Analysis and Resolution Strategies
• Cross-Cultural Mediation Techniques
• Case Studies and Role-Play Exercises
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate