Executive Development Programme in Brand Service Excellence
-- viewing nowThe Executive Development Programme in Brand Service Excellence is a certificate course designed to empower professionals with the skills necessary to drive brand success in today's experience-driven economy. This program emphasizes the importance of delivering exceptional customer experiences as a key differentiator in a competitive marketplace.
3,761+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
•
Unit 1: Introduction to Brand Service Excellence
•
Unit 2: Understanding Brands & Brand Management
•
Unit 3: Customer Experience (CX) Management
•
Unit 4: Service Blueprinting & Mapping
•
Unit 5: Employee Engagement & Empowerment
•
Unit 6: Multi-channel Service Delivery & Integration
•
Unit 7: Metrics, Measurement, & Continuous Improvement
•
Unit 8: Innovation in Brand Service Excellence
•
Unit 9: Change Management & Leadership
•
Unit 10: Strategic Planning for Brand Service Excellence
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate